The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fantastic operation
I just wanted to let you know how pleased I was with your service. I orded a fridge on Monday of this week which was delivered on my requested delivery day, Thursday. I received a phone call the day before to give me the delivery window, and then again on Thursday morning prior to the delivery which was bang on time. I just wanted to thank everyone involved, I will certainly be using you again, & telling others about your fantastic operation. Cheers. Melanie, Brunswick, VIC
great service
It has been a pleasure dealing with( Appliances on line) -----from the call centre thru to how easy it was to follow your page for our purchase of a washing machine----down to the fast delivery. I will certainly pass on the great service we received Susan and Richard, COOMERA, Queensland
Both times everything has been perfect
Hi Guys, just wanted to say thanks for putting together such an excellent service! This is the second time we have used Appliances Online and both times everything has been perfect. What you say is what you do and these days that is hard to find. Keep up the good work! David,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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