The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I have been telling friends
Hi Glory, Thank you to you and everyone else there who has helped answer so many questions that I have sent in. I will be buying heater and air purifier this evening and very happy with my choice and all your assistance. I have been telling friends about how great your site is, how helpful, useful, easy to use, as well as customer support -- plus I like how you describe the delivery process as it is really what customers want to hear i.e. you don't have to wait all day for a delivery, but you are contacted in advance, so you can make plans for the day. Thanks again. Michael, Australia
Providing another alternative product
Great service! Thanks for delivering product on time and for providing another alternative product as the one we ordered was not available. Happy customer. Felicity,
You will be delighted with the outcome
Completely satisfied with the professionalism of both the online personnel and the delivery van staff. Arrived on the day promised a phone call 30 minutes before delivery to check we were home. Installation of washing machine and associated paperwork was fast and efficient. 10 out of 10 all this plus marvellous savings on product and free delivery. Don't look elsewhere call these people you will be delighted with the outcome. Jacquie, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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