The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivery people are excellent
Please let your management team know that my appliance arrived yesterday and that the delivery people made such an excellent effort to contact me and inform me of delivery times. I think this is a great service and that the delivery people are excellent. Marilyn, Mackenzie, QLD
Old machine taken away all for FREE
WOW what a great service, we needed a new washer and my husband told me to go find one. Thought I would jump online and see what was around first. I found your site by googling and thought it too good to be true at first. Browsed the items, choose, ordered on a Sunday and it was Delivered installed and old machine taken away all for FREE by Wed. Absolutely fantastic, will recommend to all my friends. Thank you for making it so EASY Julie, Erina, NSW
Payment on delivery meant no risk
Goods were delivered when they told us they would be.
Payment on delivery meant no risk normally associated with internet transactions.
A very good outcome. We will use appliances online again.
Stephen, Ormiston, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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