The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Transaction was faultless
This is my first purchase through Appliances Online and I loved it. I ordered online on the Friday and it was at my door the following Wednesday. The transaction was faultless. I will definitely be a returning customer. Monique, Cotswold Hills, QLD
You business excels at all these
Just wanted to say a big thank you for your excellent service and website. I have worked at an on-line retail store and I know how much work goes into keeping the website easy to use, up to date, as well as to deliver on time. You business excels at all these. I cant believe I ordered in the afternoon and received the next day. Fabulous! I will be ordering again and telling all my friends. Thank you and congratulations. Melissa,
Polite & obliging
With regard to feedback about the 8kg top load Fisher & Paykel washing machine I purchased WA80T65FWI from Appliances Online I was very satisfied with the service I received,delivery was when they said it would be & the 2 young men who delivered & installed it were polite & obliging taking the old machine away as arranged. The service was excellent & I would not hesitate buying other appliances this way. The washing machine is going beautifully & I am well satisfied with it's performance. Carol, Camden South, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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