The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Finding your website was an absolute godsend
I just wanted to say a huge thank you! I recently took delivery of a washing machine and a freezer. The initial thought of having to go from store to store to find what I needed was starting to stress me enormously. I was also at a loss about how I was going to get rid of the old machines. Finding your website was an absolute godsend for me. The helpfulness and friendliness of your staff on the phones and during the delivery, coupled with your prompt service made this such a worthwhile experience. No running around and my old machines neatly taken away. There is absolutely no doubt in my mind that I will use you again in the future and I will definitely be recommending you to friends and family! Juliette, Ferntree Gully, VIC
Delivery men were lovely
Thank you as I have been wanted to leave feedback as I found ordering from you a very hassle free and easy experience. And the delivery men were lovely. Brad & Kylie, Windsor, QLD
A fantastic setup
You guys have a fantastic setup,I requested a change to my delivery time on Saturday evening,asking that you deliver on tuesday not monday,I had an email back from you on the Sunday in the affirmative,a phone call from from your delivery guy resulted in him turning up spot on time,and a very friendly bloke he was too,good on you all and thank you. Brian, Sunbury, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Hi There!
Is the separate subwoofer included or I have to purchase it separately.
And also, does the external subwoofer connect wirelessly or via wires?
Thanks Atique · 2016-05-31
Hi Atique,
Thanks for your question. This sound bar does not include the subwoofer out of the box, but one can be added as an optional extra. The subwoofer needs to be connected through a pin cable and is not wireless.
If you still have any questions regarding this or any other matter feel free to give us a call at 1300 000 500 and one of our consultants will be able to assist you further.
Kind Regards
Shrey Shrey Anand, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .