The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thank you to everyone I dealt with when buying a fridge
Just wanted to say thank you to everyone I dealt with when buying a fridge.
Your service was wonderful, your staff always friendly, polite & a pleasure to deal with.
The fridge was a surprise birthday present for my daughter & she was so surprised she tried arguing with the courier that it wasn't for her! Dont need to say how excited she was.
I work in retail & you always hear when a customer is unhappy but rarely hear back when they are happy so i just wanted to wish you all a merry xmas & thank you all again. Robyn,
Such a easy and pleasant experience
I was surprised to find that dealing with Appliances Online was such a easy and pleasant experience. We are not the average family and when trying to purchase a larger dryer for the family home we could not pass up on the 6kg Haier Dryer that was under any price tag of a 3.5kg dryer in any appliance store we visited. Placing our order online was a breeze, the communication was open, and the free delivery was welcomed. The delivery was on time as arranged, and the delivery men were just so polite, friendly and ever so helpful, also not to mention neat and tidy in appearance. We have and we will continue to recommend this wonderful service to all we know. We will be back to purchase more appliances in the future. Thank you. Cathy, Mayfield East, NSW
Such an efficient service
I was talking to a colleague who advised he had just made a purchase from your company. I decided to look at the website and decided to make a purchase. I just want to say congratulations on such an efficient service. I had a phone call from Shayne immediately advising on the order. I paid with my credit card and almost immediately received my receipt. Great work. I will be recommending you to my friends. June, Logan Central
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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