The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Very impressed with the sevice
I was very impressed with the sevice when I purchased my washing machine. After the delivery men left there was a leak and I phoned the company straight away. They had the delivery men return in a short space of time to fix the problem. It was not a fault with the maching just a small connection problem easily fixed. Everyone was very polite and helpful. I would try appliances on line for any other white goods before trying any other supplier. June, Westmead, NSW
Absolutely amazing
Absolutely amazing...I have dealt with a lot of online companies but nothing comes close to Appliances Online, from the first point of contact to when we picked up our item it ran without a hitch and every person I spoke with was professional and friendly. I honestly can not thank you all from the bottom of my heart for making all of this such an easy process. There are no words I can think of that would do your company justice, your prices are unbeatable and your service second to none...I thank god I found your site, whatever or whoever is running this polished company keep up the good work as there is no other company here in Australia that even comes close to you guys...Thank you Thank you and Thank you again.... Lisa, Baulkham Hills, NSW
I will be back for sure
My son told me about your site, cos he wanted his mum to get him a fridge ha ha, which I did, as his old one had died of old age!, Appliances online, was my first, I had never purchased a fridge online, it was sooo easy, very efficient, and my son, was happy about the contact that he received from the guys doing the delivery. He is very very happy with his fridge and given my experience with your site, I will be back for sure. I live in Northern Territory, and am pleased to know that applicance online will even deliver to me!!!. I look forward to purchasing my next appliance from you, keep up the good work!, us aussies, need such a company as yourselves to turn to. Sue, Farrar, NT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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