The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Your delivery guy Tony's a LEGEND
Hi. I just wanted to leave a note on the GREAT service that you guys provide.
I was looking all over Melbourne for the Westinghouse 420L Fridge and NONE of the local retailers had it. They said it would take them another 3 weeks to get it through my door. Which was miserable
news 'cause my old fridge just died on me!! But you guys were there to rescue me and my wife! I called you guys and found out that you STILL had 3 more in stock out here. Next minute I order the
fridge from your website and next day at 2:30 in the afternoon, its in my house!
Your delivery guy Tony's a LEGEND for being nice enough to CAREFULLY bring it UP my narrow stairway to my first floor apartment. I didn't even ASK him to do it. He was on auto-pilot. He didn't stop
there! He even UNWRAPPED the fridge, plugged it in, took off all the safety tapes AND took the rubbish with him! NOW THAT IS SERVICE! Jiso Philipose, Ormond, Vic
The delivery guys were very professional and helpful
We recently purchased a LG Front Load 7.5kg Washing Machine through appliances online and were exceptionally happy with the total experience. Appliances Online were knowledgeable and matched a lowest price, we ordered on a Sunday and received the machine on Tuesday as scheduled. The delivery guys were very professional and helpful. They went above and beyond by installing the machine and stacking the existing dryer on top. I would definitely recommend Appliances Online for any appliance purchase. Julie, Southbank, VIC
Matched my best offer without any problems
Just wanted to mention a fantastic experience. You guys matched my best
offer without any problems, and promptly and professionally delivered
my washing machine the next day. Made the necessity of having to
purchase a new machine much less painful and i have already recommended
you to a number of family and friends. Lana, Gordon, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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