The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Impeccable customer service
The website is very well designed and it matches the level of service that this company provides. Every thing that is written on this site is adhered to. An excellent company with impeccable customer service. Stuart, Australia
Delivered and installed with no problems
Have just bought a fridge for my daughter through Appliances Online. The service was excellent, telephone and email enquiries were answered promptly and fridge was delivered and installed with no problems. Would be happy to shop online with this company again!! Louise, Freshwater, NSW
Very easy to use and clearly marked pricing
Very easy to use and clearly marked pricing! recommended by a friend and we have continued to use for every purchase we need and are now suggesting to all of our friends and work colleagues!! Shannon, Newmarket, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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