The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Shopped with you on the recommendation from one of our friends
Would just like to thank you for the freezer we just received. We shopped with you on the recommendation from one of our friends and appliances online definitely didnt let us down! Thank you so much for providing the service that so many companies cannot provide! We will be recommending you to all our friends and colleagues and thanks again. Trudy,
We jumped online and found your awesome sale
I just wanted to write to say Thank You very much for the fantastic service provided by Appliances Online. Our old washing machine broke down and was too expensive to have repaired so we jumped online and found your awesome sale and despite being a bit nervous about ordering online, was the easiest "big" purchase ever made! The washer was delivered the following day, and not only that but the old machine was taken away and the new one all connected and ready to go. So thanks again, really appreciate it and will shop with you again! Vanessa,
But our new fridge was delivered two days after it was ordered
I would just like to thank you for the great service. I thought there may be a problem with delivery between Christmas and the new year. But our new fridge was delivered two days after it was ordered (I asked for the extra day to make room. I could have got it next day). We are very happy with the purchase and will definitely be coming back for any future appliance purchases we intend to make. John,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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