The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
We loved the fact that we could pay COD
A big thank you to Appliances Online, especially Colin, who was more than helpful and professional on the phone. We purchased a washing machine on Thursday 10th Feb at about 2.30pm and it was
delivered the next day at 11am. We loved the fact that we could pay COD and really put my mind at ease, not having to worry if my credit card details would be taken and risk having no washing machine
turn up! The delivery man was very polite and even took away my old crummy machine for us. Thanks Guys for fast, friendly service and we will most definitely recommend you to all our family and
friends. Sandra, Millpark, Vic
Such an easy and pleasant experience
Hi I just want to say thank you for making my purchase of a fridge such an easy and pleasant experience. The delivery man was lovely and was there when said and took away old fridge and the packaging of new. I will be back again to purchase and will tell all my friends. Debbie of The Basin Vic Debbie,
Everything was perfect
We had a look at G*** G*** for our new Fridge/Freezer on Friday - chose a Westinghouse. Got home and jumped on the net looking for reviews on it and found you! You were cheaper, offered delivery, set up and taking away our old one - things that added to the cost with G*** G*** ($60 local delivery and $10 to take away our old one). I was a bit nervous ordering a large purchase on the net, but I put it through Friday afternoon on your website. We received a call Monday morning and it was delivered before 11am. We kept waiting for something to go wrong, but everything was perfect including the delivery guy who was very professional. Thank you so much for a great customer service experience - loving our new Fridge! :) Maria & Patrick, Attwood, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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