The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I will be making further purchases only from here
A very Merry Christmas to you all. A very big thank you to Appliances Online. What a wonderful purchase and delivery with my new Front Loader (NEC). I was very thrilled with the delivery guys who had tough stairs to climb with my old machine. They were very happy to help, nothing was too much trouble. They were so polite and friendly. Well done, I will be making further purchases only from here and will be happily telling friends/family of my wonderful COD purchase. Julia,
Service from start to finish was outstanding
My barbecue was delivered today. The service from start to finish was outstanding. Alan, Cleveland, QLD
Old fashioned service
I would like to compliment your company once again on its service.I sent
the email below and the next morning one of your gentlemen from Sydney
telephoned to arrange for another dryer to be delivered today and the original
machine to be sent back to the manufacturers as it was possibly faulty. True to form, the driver phoned early this morning and arrived on time
at 10am. As the driver wanted the box to cart the original machine, he quickly
unpacked the dryer and put original one in the box. My husband has had a stroke
and is not able to do these things, so I was extremely grateful that it was done
without being asked. Old fashioned service again. The drivers were very
pleasant young Indian men who were certainly good ambassadors for Appliance on
Line. It makes such a change nowadays to get a job done properly and for
people to turn up within a time frame.Many thanks and I will be
recommending your company to my friends and Val, Beaumaris, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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