The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service
Excellent service from appliances online. Delivered on time and great communication re the delivery time. This is the second time I have purchased products from appliances online and I can't fault them. Matt in product support went over and above my expectations- my new tv didn't have enough ports for both my pay tv and dvd player and when I contacted the support team, Matt emailed me with advice and suggestions then went on ebay and found me the cable I needed. Try getting that service at one of the big retail stores. If you are thinking of buying an appliance and wonder if appliances online is as great as the customer reviews say- YES IT IS. Do yourself a favour and buy from this site, this is the only place I will be buying my appliances from in the future Julia, Burleigh Waters, Queensland
Delivery free
I wanted to tell you how impressed I am with the service and courtesy I received from your company when purchasing my new Electrolux Fridge. The guys rang when I was told they would and informed me correctly of their delivery time. The product was as described and performs like a beauty. Thank you again... I will surely be back. Oh and to take away the old fridge and have that and delivery free was something that I could not source elsewhere. Very satisfied customer who shall be using this site for further white goods purchases. Michelle, Kippa-ring, QLD
Better quality and service than walk in stores
Everything Applianes Online committed to, they delivered. We ordered our Fisher and Paykel washing machine on Sunday afternoon and it was delivered 10am Tuesday morning. For the price I was going to pay at other "retailers" we got the next model up for the same price on here. It is refreshing to have a online store deliver better quality and service than walk in stores. I will definately be back. Sam, Calamvale, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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