The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service
Excellent service from appliances online. Delivered on time and great communication re the delivery time. This is the second time I have purchased products from appliances online and I can't fault them. Matt in product support went over and above my expectations- my new tv didn't have enough ports for both my pay tv and dvd player and when I contacted the support team, Matt emailed me with advice and suggestions then went on ebay and found me the cable I needed. Try getting that service at one of the big retail stores. If you are thinking of buying an appliance and wonder if appliances online is as great as the customer reviews say- YES IT IS. Do yourself a favour and buy from this site, this is the only place I will be buying my appliances from in the future Julia, Burleigh Waters, Queensland
Delivery driver was wonderful
Many thanks for fantastic service, I ordered my washing machine on Friday, delivered Wednesday morning, your delivery driver was wonderful, new machine connected, old one put on truck and all was done, will highly recommend you to my friends. Lesley, Corrimal, NSW
I am a very happy customer
I just wanted to thank you and the delivery man who delivered my
washer..when I came home, it was all set up and ready to use. I am
very happy with the site, and I have already recommended it to a few
people, and shall do so in the future...so thank you very much, I am a
very happy customer. Suzy :) Suzy, Gordon Park, Qld
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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