The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Your service from phone enquiry to prompt delivery
I was delighted with your service from phone enquiry to prompt delivery of a tumbler dryer to my daughter in Adelaide. From a phonecall on Monday to prompt delivery on Wednesday morning.She was so impressed by how charming and helpful the delivery people were. They even took away the packaging . We shall recommend you to everyone.Many thanks. Jill,
The process was quick and easy
I purchased a refrigerator through this site and am very impressed. Not only did I discover competitive pricing, I also rang with an enquiry which was promptly answered and well handled. The process was quick and easy, my fridge delivered 1st thing the next morning. Warren who delivered my fridge went to the trouble to assist by taking away my old fridge, setting up the new one and even putting my groceries back in! I would highly recommend Appliances Online! Carolyn,
Congratulate you on your two delivery/install staff
We had our new fridge installed on Tue
so thanks for helping to track down the new model. It's a hit in the house,
and the ice and water dispenser seems to making the kids who don't drink
enough water through the day, reverse that trend.
I also wanted to congratulate you on
your two delivery/install staff, Steve and Matt? (sorry Matt?).
These guys worked really well as a team
and looked out for each other during the transfer and install. Steve in
particular mentioned at least twice what a great company it was to work for and how well the staff were treated, and also explained
a little about the company history. They are a genuine credit to your business
and for an 'on-line' business really the only faces the customer will see,
so again, these guys should be considered true assets. These guys seem
to be the humble type, so I'm sure they will be embarrassed about
my praise,, but please ensure their manager sees this.
We need a dryer right now,, so I look
Dallas, Carringbah South, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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