The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Why can't everyone do that !
Would just like to say how pleased we are with the service offered by your
company. We would have no hesitation in recommending you to family and
friends. The communication has been first class and the phone call prior to
delivery is a great idea..why can't everyone do that???
We'll definitely use your company again.
Simon, Attadale, WA
It was a painless experience that took me only a few minutes
Dear AO,
Our new fridge arrived today. Thank you for your superb service!! It was a painless experience that took me only a few minutes and I appreciate the time frame and the phone calls preceding delivery. Many thanks again, Ros Ros,
Took away old machine, installed the new one
Excellent service. They said, delivery 2 days, phoned with
the delivery time, delivered within that hour, took away old
machine, installed the new one, very polite men. Everything
was as they said. Excellent service AAA+++ Highly
recommended. Thank you. Margaret, Engadine, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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