The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Your company offers everyone the same service
Hi, Just wanted to thank you for the prompt and courteous service offered by both your delivery and online support section. My washing machine turned up on time and intact. As I live in a rural location sometimes it is hard to get a competitive price, but your company offers everyone the same service, both city and rural pay the same, well done and thank you. If I need any other appliances I will certainly be contacting you. Megan,
Delivery guys were courteous polite and punctual
I am impressed!!!My new washing machine
arrived this morning and I wish to commend you on your service. It was
fantastic. Plus, the delivery guys were courteous polite and punctual.Thanks very much (and I've told my friends) Liz, Jindalee, QLD
VERY IMPRESSED!!
I would just like let you know impressed i am with the service that your company provided. As the customer, we were kept well informed of the procedure for the arrival of our new fridge, via text and email. The delivery arrived in the exact time frame that had been promised and the drivers took away our old fridge. I have been and will happily recommend your company to anyone. I am happy for you to post this on your testimonial page. The other great thing was the saving. Free delivery and a saving of about $200.00 on the fridge we ordered. In this day and age, every bit helps. SO thanks again appliances online!!
VERY IMPRESSED!! Ruth, Brighton, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
I have a wall mounted dryer. What is the cost to remove old dryer and install a new dryer? Thanks. Anonymous · 2021-11-26
Good Evening,
Thank you for this product question, this information is on the website for all to view however you need to place your postcode and suburb into the delivery location selector for this information to be displayed.
Please keep in mind only Vented dryers are able to be wall-mounted.
I hope this information will assist you when shopping here with us at Appliances Online. Colin Jones, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .