The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Amazed at the outstanding service I have received
As a first time user I am amazed at the outstanding service I have received. Firstly at my purchase on 29 Nov and today 01 Dec at the excellent service from the two delivery gentlemen. I will certainly know where to purchase from in future and will promote your service to others. Eileen, Mount Martha, VIC
The experience was flawless
I just had to write and let you know how impressed I am with your service, from beginning to end the experience was flawless, everything happened as promised! I got the washing machine I wanted $50.00 cheaper than the sale at D******, free delivery, free installation, free removal (as well as being advise by the lovely delivery men - Adam and Ali that the old machine would be recycled) I just did my first wash and am very very pleased! AND I am usually the very hard to please type person. Ill be coming back and look forward to my next purchase with online appliances.com.au - BIG THANK YOU (and you should be training others how to do it so good! especially the yanks!! Sharon, Wanniassa, ACT
Such an easy way to purchase a fridge
Thank you for such an easy way to purchase a fridge - excellent website and excellent service. Having to cancel an order from cardboard box co meant finding you - my lucky day Eliz,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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