The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I will never be buying anywhere else again
I will never be buying anywhere else again & the
same goes for many of my friends that I have recommended these guys to.
The web site is nice & easy to use. The advice on the site is great
(and spot on) and when you ring with any queries, they will bend over
backwards to help you out. There is no need for you to be hunting around
for a better price or trying to haggle with a sales person as these
guys are very competitively priced. Please don't be surprised to get a
couple of phone calls to say the delivery boys are running late, but
considering the amazing job that they do & how they manage to stay
bright & bubbly all day long, we have to give them some credit. All
in all...I believe that it won't be long before Appliances On Line
becomes Australia's number 1 leading white goods retailer. Appliances Online Customer, QLD
The whole process was exceptional
I have recently purchased a fridge and a washing machine through Appliances Online. I have found the service to be exceptional. From
the low price of the units and free delivery and removal, to the
delivery guys who were exceptionally friendly and helpful. They removed
the old units, were careful not to damage my walls, took away all the
rubbish, swept the floor, installed the new units (even placing my dryer
back on top of the new washing machine), and even waited for 15mins
while I waited for my house key to turn up (long story that you don’t
want to hear about). The whole process was exceptional. Unfortunately I can’t remember the names of the
delivery guys, but I’m sure you will be able to look them up through my
delivery address, to commend them personally. I will definitely use you again in the future and I go out of my way to recommend you to my friends. Cameron, Burnley, VIC
Great prices and friendly, courteous staff
Finally! A business that understands and delivers exceptional customer service. Great prices and friendly, courteous staff and delivery personnel makes this company one I will look forward to dealing with in the future. Lynette, North Ryde, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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