The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
First class customer service & installation
Just wanted to say a massive thank you. Our old washing machine blew up Saturday morning, we ordered a new front loader online that night and it was installed by 2 Appliance Online guys on Tuesday - 3 days! First class customer service & installation, huge range of products and fantastic discounts! Will definitely use again. Helen,
Friendly delivery guys
Thanks for the speed of your service, had new fridge inside 48 hours, no rubbish to get rid of and very friendly delivery guys. Will definitely reccomend and use your service again. Suzanne, Tarneit, VIC
Just want to say thanks for the great service.
Hi Guys, Just wanted to let you know how much I enjoyed the great service from your company. I took delivery of my Bosch washer yesterday. The guys were on time, helpful and knowledgeable. Wiped their feet prior to coming inside, were cautious with the paintwork and my furniture in my tiny house, and even smaller laundry. Took away the rubbish. It all made the whole process of purchasing on line very easy (Id never purchased such an item online previously). Just want to say thanks for the great service. Debra Nixon, BROADVIEW SA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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