The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Full marks to everyone including the drivers
Not often I make the effort to send some praise out, but full marks to Colin in customer service. Our new LG front loader arrived was installed and promptly decided to overfill and drop its load and flood our laundry and adjoing room. Phoned through our issue (incidently we are still waiting for LG to get back to us)and Colin fixed the problem and arranged a replacement to unit to be delivered - full marks to everyone including the drivers - prompt efficient and very courteous - keep up the good service - I will certainly sing your praises and you have my future business!!!! Appliances Online Customer,
Pleasant and helpful
Hi, I usually read testimonials with some reservation however, I do believe the ones I have read on your site. Before I reply to the Feefo email, I would like to say thankyou for the service from beginning to end of my experience with Appliances Online. Staff on the phone were pleasant and helpful, delivery men were 2 of the most professional I have ever come across in all my years of receiving deliveries. I have no reservation in recommending this site to anyone. Kylie, Seven Hills, NSW
Thank you for making the process so quick and easy
Hi Guys, Just wanted to thank you for making the process so quick and easy. The fridge meets my expectations, and the price & service were excellent. Overall, it was a better experience than dealing with the Mr ****** or Mr ***. Thanks, Steve. Steve,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .