The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Congratulate you on your two delivery/install staff
We had our new fridge installed on Tue
so thanks for helping to track down the new model. It's a hit in the house,
and the ice and water dispenser seems to making the kids who don't drink
enough water through the day, reverse that trend.
I also wanted to congratulate you on
your two delivery/install staff, Steve and Matt? (sorry Matt?).
These guys worked really well as a team
and looked out for each other during the transfer and install. Steve in
particular mentioned at least twice what a great company it was to work for and how well the staff were treated, and also explained
a little about the company history. They are a genuine credit to your business
and for an 'on-line' business really the only faces the customer will see,
so again, these guys should be considered true assets. These guys seem
to be the humble type, so I'm sure they will be embarrassed about
my praise,, but please ensure their manager sees this.
We need a dryer right now,, so I look
Dallas, Carringbah South, NSW
You guys deserve more than 5 stars!
This is an amazing experience for me and my husband. We always have qualms buying items online, but Appliances Online have delivered with excellence. The description and reviews on the appliances were precise and the customer service is amazing! The gentlemen who delivered our stuffs are excellent, they communicate all the way through. You guys deserve more than 5 stars! Jen and Dave, Hamilton, QLD
Free delivery and pickup of old appliance is great
good morning I would like to commend you on a great service and will be recommending your company to others as you need to know that your service of free delivery and pickup of old appliance is great. The guys rang and gave me a time and they came in that time frame which is also fantastic as i did not have to waste my day off waiting around. Will definetely use your company again and will reccomend your service to friends well done thankyou Pam, Wyoming, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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