The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service
Excellent service from appliances online. Delivered on time and great communication re the delivery time. This is the second time I have purchased products from appliances online and I can't fault them. Matt in product support went over and above my expectations- my new tv didn't have enough ports for both my pay tv and dvd player and when I contacted the support team, Matt emailed me with advice and suggestions then went on ebay and found me the cable I needed. Try getting that service at one of the big retail stores. If you are thinking of buying an appliance and wonder if appliances online is as great as the customer reviews say- YES IT IS. Do yourself a favour and buy from this site, this is the only place I will be buying my appliances from in the future Julia, Burleigh Waters, Queensland
10/10 for everything
I wanted to pass on my feedback for your website. I ordered a coffee machine over the weekend and scheduled delivery for the Tuesday. The delivery driver rang me as the website said I would be. They turned up, having had a small problem with their GPS that it seems everyone has with the location I live in. The assistant and the driver were very courteous, very pleasant and easy to deal with. Applicances Online is the number 1 place I will shop in the future. I found them from Big Brown Box who I used a few years back to buy a TV and would recommend them to anyone as well. 10/10 for everything. Cheers Paul, South Brisbane, QLD
A wonderfully hassle free experience
Thank you, thanks to your GM & also a big thanks to your company as a whole.
The entire transaction from the beginning to now has been a wonderfully hassle free experience.
I simply cannot ask you to have been any fairer than this.
I look forward to using my new whitegoods come early July and rest assured I will be advising everyone I know the professionalism, seriously competitive prices and service your company offers.
Thank you once again and best regards. Les, Wattle Grove, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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