The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I compared prices and ordered
Dear Sir/madam, I just wanted to thank you for the great service that I have received from your company. I am stoked. My washing machine died last Friday morning. With 2 young children this was a catastrophe. I was recommended your company by a friend. I compared prices and ordered my machine in 1 hour. I did not have time to hit the road. I had to call your company with a question and they were very friendly and helpful. Then to my absolute shock I received a phone call at 7.30 on Monday morning (this morning) to tell me my washing machine would be delivered and installed by 9am. AND IT WAS!!! Honestly I was skeptical but I was pleasantly surprised. I will definately order my next appliance from you guys. Thank you and regards. Leisa, Woolooware, NSW
Gold star products and gold star service
Truly worlds best pricing and service criteria, gold standard technical support on the phone which enabled the buying trigger to press enter. Both the delivery men, Kevin and Layne were of the highest possible calibre, if Toll had these guys on their books, thery wouldn't have competitors. From a retired sales and marketing director, one of the best technically brilliant purchases made to date. Also thank you Fisher & Paykel as the current F&P washing machine purchased replaced our retired model which worked without error for twenty years. Gold star products and gold star service. Thank you. Susan, Fountaindale, NSW
Fantastic service
Fantastic service. Thank you very much.
Goods arrived in excellent condition all the way to Darwin and arrived
earlier than predicted. Joan, Darwin, NT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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