The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Perfect
A good site that is easy to navigate and easy to order from. I specified delivery for a Friday, Appliances Online called me in the morning to say delivery would be between 11 and 1 PM. at 1 minute past eleven, the truck arrived. Perfect! Gerard, Annandale, NSW
Excellent !! Very Happy
Excellent !! Very Happy I recently purchased a washing machine and refrigerator just before Easter, delivering date was 22nd April. I emailed to see if i could get my purchase before Easter. I was very impressed with your service as the fridge was out of stock and had to be shipped to Melbourne from Sydney. They were both delivered on Thursday before Good Friday. Its not just your service your price is very compatible and reasonable. I was very happy with your customer service and company and will be shopping in the future for further purchases Jenny , Sunbury VIC
great service
It has been a pleasure dealing with( Appliances on line) -----from the call centre thru to how easy it was to follow your page for our purchase of a washing machine----down to the fast delivery. I will certainly pass on the great service we received Susan and Richard, COOMERA, Queensland
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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