The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
For one of your delivery men to meet me on his way home
Dear John, thank you very much for arranging for one of your delivery men to meet me on his way home so that I could take delivery of a dryer the same day. There are very few people who care enough about customer service these days. Word of mouth can often be the best form of advertising and you can be sure that I will recommend you to anyone looking for appliances. Thank you again. Julie,
Why would anyone buy from a store these days!!?
Why would anyone buy from a store these days!!? Just had my new washing machine delivered well within delivery window (about 10 minutes in!), old machine taken away and new one set up by a very pleasant friendly delivery man. I was a little nervous making a big purchase online but cannot fault the process at all! Thanks so much :) Kendall, Secret Harbour, WA
I appreciated the affordable prices and the SPECIALS
Wow!Congratulations.
Great excitement exploring your site with all the different
products.
As a pensioner I appreciated the affordable prices and the
SPECIALS .
Very good value at $429 also free delivery,removal of old
fridge.
Oh! one other thing C.O.D. is such a good idea be it cash or
credit card.
Hey! What can I say! and the delivery guys were very
friendly and polite. Flo, Auburn, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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