The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I am a very happy customer
I just wanted to thank you and the delivery man who delivered my
washer..when I came home, it was all set up and ready to use. I am
very happy with the site, and I have already recommended it to a few
people, and shall do so in the future...so thank you very much, I am a
very happy customer. Suzy :) Suzy, Gordon Park, Qld
FANTASTIC SERVICE
Hello
I refer to the below message, and advise - THE EAGLE HAS LANDED....!!
Many thanks for the amazing service..
NEVER EVER - have I experienced such professional communication, service, nor
the satisfaction of dealing with such a VERY well organised company.
You certainly have the systems in-place to ensure smooth speedy dispatch and
guaranteeing client satisfaction.. A virtue which is long LOST with most
retailers these days!!
I only ordered this item YESTERDAY AFTERNOON and here I am AT 9:20 AM the very
next MORNING with the appliance delivered to my door...by a most polite
attentive courteous delivery driver!!!
FANTASTIC SERVICE - AND to top it all off, I received TWO communique's earlier
this morning, one as TEXT and one by a clear concise courteous phone message (as
I didn't even have my mobile ON at that time of the morning..YET!!!) and next.
doorbell rings and here it is - AT 9:20 AM...!!! (all the way from Sydney TO
Port Macquarie) AMAZING!!!!
Kenneth Eather, PORT MACQUARIE
Lightening fast free delivery and installation
Why
didn't I call you sooner..!!! Thank-you so much for yet another
fabulous buying experience with Appliances Online. Living with a broken
down washing machine for 4 weeks has been a nightmare..! I ordered my
new washing machine from you yesterday and it's already been delivered
and installed in less than 24 hrs..! Thanks so much for your fantastic
customer service with super helpful advice, lightening fast free
delivery and installation, friendly delivery guys. And to top it off the
guys took away my old machine too. I couldn't be happier...! Georgie, Beaumaris, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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