The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Actually quite extraordinary
A big thank you. Exceptional service. Everything happened exactly as promised. Actually quite extraordinary. Highly recommend this company to anyone.
Rebecca, East Tamworth, NSW
COD, I couldn't be more secured
Thankyou. I am so impressed. I didn't know if you could still get benchtop dishwashers, I googled it, came across your site, everything looked cool, and with COD, I couldn't be more secured.
I made the order, yesterday, confirmation came through, I got a 'lovely' early call from driver (lol) this morning, which you had already prepared me for and I knew was likely to happen, and the dishwasher was delivered when advised it would be, and now I'm washing dishes in it! I will always look at your site now for anything I need, before i go trudging through the shops. I am very impressed!! Alan, Gorokan, NSW
Amazing customer service experience
I really wanted to thank Appliances Online for an amazing customer service experience. I purchased a fridge recently to replace our current one that ceased working. On the day of delivery I woke to find the old fridge working again. Upon calling Appliances Online to advise that I did not require the old fridge to be taken away when the new fridge was being delivered (assuming it was too late to cancel) I was pleasantly surprised to receive the option to cancel the order and get a full refund. Incredible service, pleasant staff and never left waiting on the phone. I will DEFINITELY use appliances online moving forward based on top customer service and low prices. I will also recommend to anyone purchasing new whitegoods. Thank you for a positive experience, really makes for a very nice change!!!
Julia, Waverly, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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