The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great price
Excellant for finding the right product for a great price. Appliances Online Customer, Australia
Thank you very much for saving me from a week of dirty laundry
Hi, I wanted to write to thank you for the speedy service I received yesterday. I placed my order at 11am Monday, and called to check on the expected delivery time for the Wednesday. It was expected to be in the middle of the day which didn't suit as I had to be at work. Instead of waiting until my next day off (Mon), your helpful staff member arranged for my washing machine to be delivered that afternoon and within 4 hrs from placing my order I was using my newly installed washing machine! Thank you very much for saving me from a week of dirty laundry! Stephanie,
Absolutely blown away by your service
I received my order of a new washing machine today. I found appliances online through a google search when our old washing machine blew up. Id never heard of your business before.
I have been absolutely blown away by your service, competitive prices, delivery and installation included, the real seller for me was the no fuss free removal of my old machine.
Next day delivery meant that we werent left without a machine for too long. Communication and professnalism of the drivers was outstanding. On time, super speedy install and removal was fantastic.
I just didnt know affordable old fashioned service like this existed, I will definitely be using you again and have already recommended you to all of my friends and family.
Thank you for making the unexpected purchase of a large household item so much easier than I tout it was going to be.
Regards, Michelle, Clarinda, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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