The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Bravo Appliances Online BRAVO!!!
Hi Appliances Online Team, this is the first time I have used your services and I am very, very impressed!!!! Not only you have offered a very good deal on the product I was after, the overall experience of dealing with you was just smiles on my face! You have done a fantastic job and you certainly know what it is delivering a magnificent customer service!!! Big time!!! The moment I have placed my order online yesterday, was followed up immediately via email (well, this is expected), but than I got an SMS in the evening providing my delivery details and then a follow up phone call on my mobile in the morning, advising when you will deliver and delivered you did! So my sincere congratulations on your excellent service and I will certainly buy from you again in the future! WELL DONE GUYS! Merry Christmas and happy New Year! Paul
Paul , Lane Cove
I highly recommend to everyone.
Great site with a great selection of products, I board washing machine in May and dryer two-mouth lather, deal and service both excellent, I highly recommend to everyone. I will definitely be back. Mark, Heidelberg West, VIC
They also removed our old machine with no fuss
dear sir,or madam, i want to write and let you know how pleased we were
with the two guys peter and ben who delivered our washing machine, how
good they were, they explained the machine to me,and were so nice they
also removed our old machine with no fuss. we will not hesitate to use
you again, and recommend your service to friends. thank you pam and
warren. Pam & Warren, Petrie, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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