The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service
Excellent service from appliances online. Delivered on time and great communication re the delivery time. This is the second time I have purchased products from appliances online and I can't fault them. Matt in product support went over and above my expectations- my new tv didn't have enough ports for both my pay tv and dvd player and when I contacted the support team, Matt emailed me with advice and suggestions then went on ebay and found me the cable I needed. Try getting that service at one of the big retail stores. If you are thinking of buying an appliance and wonder if appliances online is as great as the customer reviews say- YES IT IS. Do yourself a favour and buy from this site, this is the only place I will be buying my appliances from in the future Julia, Burleigh Waters, Queensland
Easy and painless transaction
Just want to say thank you for an easy and painless transaction...the delivery men were happy, helpful and easy to deal with - free delivery, connection, and carting away old model, great service. I will be back soon for a new fridge! Wouldn't dream of going elsewhere now, and will recommend to all friends. Moreen, Coorparoo, QLD
Loved shopping on line, the free delivery
We purchased a fridge which was delivered last Wednesday. The delivery guys were fabulous and everything was hassle free. Loved shopping on line, the free delivery and not having to worry about getting rid of the old fridge and packaging as it was all done free of charge. I Highly recommend Appliances Online. Sue, Koonawarra, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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