The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service
Excellent service from appliances online. Delivered on time and great communication re the delivery time. This is the second time I have purchased products from appliances online and I can't fault them. Matt in product support went over and above my expectations- my new tv didn't have enough ports for both my pay tv and dvd player and when I contacted the support team, Matt emailed me with advice and suggestions then went on ebay and found me the cable I needed. Try getting that service at one of the big retail stores. If you are thinking of buying an appliance and wonder if appliances online is as great as the customer reviews say- YES IT IS. Do yourself a favour and buy from this site, this is the only place I will be buying my appliances from in the future Julia, Burleigh Waters, Queensland
Best shopping experiences I have had online
I wanted to let you know, my recent purchase with your company has been by far one of the best shopping experiences I have had online. Every part of the process was easy, professional and fast. I cannot think how this could of been done any better. My only problem is that with the confidence i have with your service, it's difficult to resist the temptation to spend more money. Douglas, Woy Woy, NSW
I found the whole process very easy with no hassles at all
I recently took delivery of a Bosch upside down fridge 451ltr. I found the whole process very easy with no hassles at all. I ordered it late on the Tuesday night and it was delivered the next Monday as promised. The fridge is great and the price was soooo much cheaper than the retail stores and delivery was free. Very very happy guys, I will be telling all my friends and will be using you again. Cheers! Paul ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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