The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The whole process was exceptional
I have recently purchased a fridge and a washing machine through Appliances Online. I have found the service to be exceptional. From
the low price of the units and free delivery and removal, to the
delivery guys who were exceptionally friendly and helpful. They removed
the old units, were careful not to damage my walls, took away all the
rubbish, swept the floor, installed the new units (even placing my dryer
back on top of the new washing machine), and even waited for 15mins
while I waited for my house key to turn up (long story that you don’t
want to hear about). The whole process was exceptional. Unfortunately I can’t remember the names of the
delivery guys, but I’m sure you will be able to look them up through my
delivery address, to commend them personally. I will definitely use you again in the future and I go out of my way to recommend you to my friends. Cameron, Burnley, VIC
Absolutely fantastic from price too delivery
I recently bought a washing machine for my daughter, absolutely fantastic
from price too delivery. I will be using this service again.Thanks. Julie, North Sydney, NSW
The process took me 10 minutes at my computer
It's the first time I have used Appliances Online and I was very impressed at how quick and easy it was to find exactly the product I wanted, to pay for it and to organise delivery for exactly the day that suited me the most. That process took me 10 minutes at my computer and not a couple of hours tracking down the appliance by driving to my nearest appliance store, parking, queuing up to get help from a sales assistant and then queuing again to pay for it. The delivery people were clean and totally professional in their work. They rang prior to arrival and arrived at the agreed time. The appliance cost me $200 less than the cheapest quote I received from a store for the same product. Jenny, Riverview, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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