The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Customer service was excellent
Hi, I would like to thank the team at Appliance online for the excellent service from the time I ordered online to the time we took delivery of our new Bosch washing machine. The delivery men rang on the morning of delivery all on time and when they delivered they where very polite. I will be defiantly be using Appliance online again and will recommend them to all my friends. Customer service was excellent. Thank You. Jay Surti , HOPE ISLAND QLD
Excellent customer service and satisfaction
I just wanted to say, what great service I have received from appliances online. Fantastic communication, goods were delivered extremely fast and on time and I was notified prior to their arrival with plenty of time to prepare. I have bought a portable air con unit and a stove/oven both are of top quality. I will definitely be ordering again and recommending to my friends and family. Thank you for the excellent customer service and satisfaction! Its pretty hard to find these days!
Shelby, Tarragindi, QLD
I have nothing but praise
My purchase was a wonderful experience, I am nervious with online purchases, but rebel-com.click allow we to buy online but still pay COD. From the web page to my home it was easy, very quick. I have nothing but praise, will certainly recommend to others and return myself. I had a problem with a bonus promotion and the manufacturer, but Jordan from customer service and the accounts team resolved that as well. Perry, Kallangur, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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