The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Gave me piece of mind and confidence
I would just like to thank Appliances Online for reacting very quickly
to problem with a new oven I received that was damaged in shipment. I
called them as soon as I unpacked the oven and noticed the damage and
within 3 minutes I was promised a new oven the next day which was
delivered. This certainly gave me piece of mind and confidence to order
these larger priced items online from their company. Thanks. Douglas, Bellbowrie, QLD
That the replacement has arrived as is installed and working
Hi Andrew, just to let you know that the replacement has arrived as is installed and working. Many thanks for the prompt service - we are looking to buy a house sometime in the not too distant future and we will definitely be looking at AppliancesOnline for any new stuff we may need. I'll also be quite happy to recommend you to friends. Barry ,
WOW I AM IMPRESSED.
I am replying to this email to express my extreme pleasure and delight with
the service provided by Appliances On Line - from the time order to
delivery was a period of only 21 hours - machine delivered, installed and
rubbish and old machine all taken away - WOW I AM IMPRESSED.
I am impressed with the efficiency and ease of this transaction and the
pleasant nature of the Delivery Team. My whole experience with your
company has been easy and stress and problem free.
Thank you - I shall ring your praises loud and clear to friends and family -
it is wonderful in a time where customer service seems to be unheard of - to
find and deal with such efficiency. You promised and you delivered - Well
done.
Thank you APPLIANCES ON LINE.
Linda J. Vaughan. , FLINDERS PARK SA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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