The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A completely hassle free transaction
Our washing machine died yesterday morning. We ordered a new one from you guys (cheaper than retail prices woo!) just before lunchtime. I was kept up to date with the progress of our order through SMS, and received a phone call this morning giving us a window for delivery as promised. Our brand new washing machine was delivered (for FREE) this morning BEFORE 10am. It was installed (for FREE) and our old washing machine removed (again for FREE). Thank you for a completely hassle free transaction and fantastic service. I can't see us shopping for appliances anywhere else in the future and I will be recommending Appliances Online to anyone who will listen! Sara, Footscray, VIC
Best price and fantastic service
Hi. Just wanted to express our thanks at your service and support. We have used Appliances online previously and were impressed at that time. This most recent purchase has confirmed our initial experience and thoughts. Not only did you price match (and better) a competing offer, but when we called after the prompt delivery to indicate some damage done to the fridge by the contract delivery team, a replacement fridge was delivered within 2 days, no questions asked and many apologies given. Best price and fantastic service - youll hear from us again at the next whitegoods purchase needed. Dino, Bentleigh, VIC
Excellent price, service and delivery
Just a quick note in regards to my recent purchase of a vacuum cleaner.
Thanks to your excellent price, service and delivery the cleaner was put
to use within 24 hours of making the order. Unbelievable and I did not
even have to step outside the door. No wonder the large retail stores
are getting worried. I have no hesitation in highly recommending your
business. Best regards to all. Brian, Wentworth Falls, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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