The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Gave them their toughest job of the day but they handled it extremely well
I just wanted to let you know the fridge was delivered yesterday and everything is great.
The delivery guys were excellent. They turned up when they said they would, and even removed and then replaced a door that impeded the removal of the old fridge. I think I gave them their toughest job of the day but they handled it extremely well! Nerida,
I think your service is just fantastic.
I ordered a fridge from you last week and a washing machine today. I think your service is just fantastic. Lisa,
Xmas cooking will be a breeze
Thanks AO, your service was excellent. Communications were great, price was great and product arrived in good condition and earlier than was expected. As a result Xmas cooking will be a breeze. Thanks again, I am a happy, and will return, customer. Lynette, Palmwoods, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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