The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Service was efficient & prompt
I recently bought a Chef wall oven through you, and wish to pass on my thanks for your service from start to finish. Call center girls were lovely, service was efficient & prompt. Delivery boys were on time, courteous and very capable. I am planning on another purchase very shortly. Patricia, Corrimal, NSW
Price was excellent, the delivery was prompt
I purchased a frontloader washing machine on Wednesday at 10 pm and it was delivered Friday afternoon. The price was excellent, the delivery was prompt, my old machine was taken away and the new one installed! I was called twice on the day of delivery to be updated and the delivery arrived as promised on time. Excellent service!!!! I have already mentioned your company to several friends and will continue to tell others. I will definitely be purchasing from your company again. Hassle free service is what I wanted and what I got. Thanks again very much!!!!!! Thelma, Pascoe Vale
Delivery people were friendly and professional
I would like to let you know that I am extremely impressed with your service. The hardest part of this transaction was deciding which washing machine to get, once that was decided the rest was stress free, there were no "hiccups" along the way and your delivery people were friendly and professional and it was great to get a phone call in the morning to tell us that they would be at our home between 11 and 1, they actually arrived just after 11.30. I have left my details below so that you can see our transaction and then hopefully pass on to all concerned how happy we are with appliancesonline. Both myself and my husband have no hesitation in recommending you in the future to friends and family.
Best wishes and keep up the great service. Debra, Boronia, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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