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Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The best by far of any company
A special thank you for your prompt and friendly service. It was only twenty hours from the time I placed my order for a new washing machine to when I was doing my first wash in the new machine. The Team done a great and friendly service from ordering to delivery and setting up. This is the best by far of any company that I have ever dealt with. Thank you again and keep up the good work, also it was good that we were able to pay COD. This saves any worrying about security of using Credit cards over the internet. Brian, Perth, WA
A quick thank you for your outstanding service
Just wanted to say a quick thank you for your outstanding service. I purchased a clothes dryer from your website yesterday afternoon, used the online customer service window to ask a few questions that were answered immediately. The lovely sales woman then personally called me, made the transaction very quick and smooth then assured me that my dryer would be delivered next day. Not to mention they price of the dryer could not be matched anywhere else, especially with free delivery.
Delivery guys were extremely polite, rang twice to confirm when theyd be here, took my old dyer away and set up new one. Everyone loves to make the effort to have a whinge when service is terrible, but I just wanted to say how impressed I was with yours. I would without hesitation use your services again. Thanks again. Elizabeth, Bonnyrigg Heights, NSW
Very helpful and professional
I would like to thank you for the prompt delivery of my new fridge. The two chaps who delivered it were very helpful and professional. They had a difficult task to remove a big old fridge before installing the new one but they handled it willingly and cheerfully. I will certainly recommend your company to others. Zara, Annerley, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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