The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You made it easy to buy, and ensured that my delivery schedule was on time
Dear Sales
I received my washing machine today and was very happy with the overall service that you/business has provided. You made it easy to buy, and ensured that my delivery schedule was on time.
It was a pleasure doing business with you. Wendy,
Matched my best offer without any problems
Just wanted to mention a fantastic experience. You guys matched my best
offer without any problems, and promptly and professionally delivered
my washing machine the next day. Made the necessity of having to
purchase a new machine much less painful and i have already recommended
you to a number of family and friends. Lana, Gordon, NSW
But our new fridge was delivered two days after it was ordered
I would just like to thank you for the great service. I thought there may be a problem with delivery between Christmas and the new year. But our new fridge was delivered two days after it was ordered (I asked for the extra day to make room. I could have got it next day). We are very happy with the purchase and will definitely be coming back for any future appliance purchases we intend to make. John,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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