The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fantastic service!! Very happy
The fridge has been installed and the delivery guys were fantastic. They had to take the fridge doors off (including disconnecting internal electrical wiring and water tubes) to fit it through internal doors but nothing was too much trouble for them, and they took the time to teach me how to do it in case we want to move one day. Fantastic service!! Very happy. Jo, Mosman, NSW
Very polite and professional
My new fridge was delivered today, and I just wanted to let you know
that I was very impressed with the service of the delivery men. I work
at a hospital so I needed to be able to know very close to the delivery
time, so I could get home and back to work as quick as possible. The
delivery men, contacted me as promised (which doesn't normally happen)
and were very polite and professional and spot on with their timing. I will be telling everyone I know to use appliances on line, thanks heaps. Jacqui, Kedron, QLD
Very impressed with the sevice
I was very impressed with the sevice when I purchased my washing machine. After the delivery men left there was a leak and I phoned the company straight away. They had the delivery men return in a short space of time to fix the problem. It was not a fault with the maching just a small connection problem easily fixed. Everyone was very polite and helpful. I would try appliances on line for any other white goods before trying any other supplier. June, Westmead, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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