The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
When Zac arrived he was very friendly and helpful
Hello Appliance Online Recently I purchased a small Samsung fridge and I just wanted to send you a message and say a big thank you for such great service. I phone to confirm delivery days as we're in the process of moving into our new house, and you were able to on the day we required (today). As promised I had a phone call from Zac prior to delivery to make sure we'd be at the house. When Zac arrived he was very friendly and helpful. So again thank you very much for great service and great prices. Michael,
Thank you so much for providing me with such excellent service.
Thank you so much for providing me with such excellent service. Your prices are excellent, the delivery guys were excellent and you are very efficient. Next day delivery, phone calls that allowed me to still go to work, no delivery fee, installation and removal of my old machine. Well done team! Brett, the driver or offsides, Im not sure but you were awesome. THANK YOU. I WILL AND HAVE ALREADY BEEN RECOMMENDING YOUR SERVICES. Leanne Trindall, SUTHERLAND NSW
We would just like to say what a good job
We received our order today as requested. We would just like to say what a good job. Brilliant. We will be using you guys again in the future. Well Done. Thanks. Nigel,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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