The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I can't thank you enough
I wanted to just send you a quick note to say thank you for my food processor which arrived today within the specified time. I can't thank you enough for the wonderful service and most of all the excellent price, after looking around I found your prices to be at $30 to $40 less in the shops which is a great saving, so once again many thanks to you I know where I will be shopping and will tell all my friends. Thank again Rosemarie, Seville Grove, WA
First class communication
Can you please accept this as my sincere appreciation for the first class communication and delivery exactly as promised! I didn't believe that buying a new washing machine could be such a pleasant experience. The phone call yesterday that delivery would be between 11 and 1 was followed up by delivery at 11.05. The installation and removal of the old washing machine just completed the perfect transaction. Thank you! Stephen, Lilydale, VIC
Providing knowledge, availability, price and delivery
Thank you Appliances Online. Three days prior to Christmas and I desperately needed a new washing machine. You were able to fulfil all my needs by providing knowledge, availability, price and delivery. What more could you ask for? AB,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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