The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
We had complete confidence from go to whoa
We would like to thank all involved at Appliances Online for the extraordinary professional service which saw our new Electrolux 6kg Dryer arrive yesterday in a process which was undertaken with a minimum of fuss. This is the first time we have purchased an appliance or the like ‘online’, and we found the experience one in which we had complete confidence from go to whoa. From ordering, through ongoing advice (including personal phone contact), through online transit tracking from Melbourne, to delivery at our home in country Victoria - on time and the date we had requested, your company was able to create a confidence in us that this method of purchase can really be, in fact, a better and cheaper experience than buying from a big-range store locally. Thank you again, and well done. Lindsay and Mary, Mooroopna, VIC
Excellent value for money
I would like to add a review to your website regardng your products and service. This is the second product I have brought from you and I will continue to do so as the need arises. Excellent value for money and delivery was prompt and hassle free. Delivery guys installed and took away my old machine. Very pleasant and helpful. I wil not hesitate to recommend you to anyone needing household appliances. Thanks again. Debbie, Appin, NSW
Thanks for your help & excellent service.
Hi Guys - just a brief note to thank you for your assistance in my purchasing of 4 x Electrolux TwinClean Z8280 Vacuum Cleaners this week. It took me a week to go through the Dyson-Miele-Electrolux exercise & I just wanted to let you know that all 4 of us agree with ****** that these are the best vacuum cleaners for mixed floors. Who ever thought vacuuming could be enjoyable! Thanks for your help & excellent service. I would happily recommend you to anyone. Anne,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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