The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Your service has been exceptional
I ordered a Bosch washing machine on Wednesday 29th January and it was delivered and installed by the time I arrived home from work the next day! The driver rang me on Thursday morning to say what time he would be there, he arrived within the appointed time and installed the new machine, removed the old one and took it away with all the packaging, all at no extra cost. Your service has been exceptional, I never give feedback on anything but you guys are so outstanding you deserve the recognition. Thanks again Maggie, Fairlight, NSW
Fantastic prices
FABULOUS! We just purchased a Samsung fridge and a Fisher & Paykel washing machine from AppliancesOnline and we couldn't be happier with everything. Great site ...Knowledgeable, professional and friendly Customer Service staff (Sally you are the best!) ...plus fantastic prices and amazingly fast, smooth and free delivery to an out of Sydney location!!! We will definitely be buying all appliances here in future and will certainly recommend AppliancesOnline to everyone. Thank you so much. Lyn, Brightwaters, NSW
Customer service i received over the phone was top notch
I recently purchased a fridge from you guys, and was
slightly hesitant having worked for one of the big
electronics retailers before, and have heard horror stories
about other online sites. I can happily say though that I
have absolutely no complaint in any area of the transaction.
Great price, FREE and prompt delivery, and the customer
service i received over the phone was top notch. They solved
all my concerns and actually stuck to every word that I was
told. Will be making all future white goods purchases
through you guys.
Cheers,
Shaun Shaun,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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