The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Very polite and professional
My new fridge was delivered today, and I just wanted to let you know
that I was very impressed with the service of the delivery men. I work
at a hospital so I needed to be able to know very close to the delivery
time, so I could get home and back to work as quick as possible. The
delivery men, contacted me as promised (which doesn't normally happen)
and were very polite and professional and spot on with their timing. I will be telling everyone I know to use appliances on line, thanks heaps. Jacqui, Kedron, QLD
Awesome service, I love it!
Awesome service, I love it! Everyone I spoke to on the phone was friendly, cheerful and absolutely great to deal with. Prices were very competitive, delivery was fast and the delivery/installers were fantastic. Im recommending you to everyone I know. Thank you very much :) Tammie, Duncraig, WA
Providing another alternative product
Great service! Thanks for delivering product on time and for providing another alternative product as the one we ordered was not available. Happy customer. Felicity,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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