The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I would highly recommend your service
I would like to thank your staff for their wonderful service. I rang your office on Friday and spoke to a very helpful man then today the delivery drivers were also wonderful. It is with staff like yours that makes my experience so fantastic. I would highly recommend your service to anyone needing a product. Lyndall, Woy Woy, NSW
I've never been more impressed
I was skeptical at first to order something expensive online, especially something so large, I was sure there was going to be some a catch to the free delivery and discounted price. But to my surprise iv never been more impressed. Since I have already bragged to my family and friends, im so impressed iv come online just to let you know how happy i am. I avent actually plugged in the freezer yet, but i am so pleased with the service, price, and great customer service offered by your WA delivery person (unfortunaltey didnt grab his name) but i came online just to say thank-you lol. The fact your able to accept an ATM payment from my door, upon delivery is incredible. Delivery person (for WA) - I have nothing but kind words to say about him. He offered to unpack and set-up the freezer for me, was very pleasant, patient and kind, you wouldnt find better service, even within a store. Top it off, upon browsing my local popular/well known electrical store I stumble across the same freezer, sa Steph, Baldivis, WA
A wee note to say
A wee note to say "THANK YOU" for the fantastic service and delivery of my new marvellous microwave oven!! The bonus was that the old appliance was removed -- very much appreciated as a senior person on my own up 3 flights of stairs! When i require another appliance I will definitely contact you. My daughter, Suellen, in Sydney told me about your great company and I am busily telling everyone I know. Catherine, St Kilda, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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