The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
This service is definitely worth mentioning
I got rep and he is fantastic David. He actually says that the stock is not currently available in the Melbourne warehouse But he will ring F&P if I could hold to check the availability. He also cmf that It can be delivered. This service is definitely worth mentioning. I actually called back n asked specifically for him cos he gives me the confidence that placing my order thru him, I am assured that nothing can go wrong. Emily, Doncaster East, VIC
Informative and I love the 3D images
Congratulations on the excellent web site. It is easy to navigate, informative and I love the 3D images for the products. Again well done. I found your site courtesy of the Retailers Coalition war on customers rights. Look forward to doing business with you in the future. Thank you for putting customer needs first. Appliances Online Customer, Australia
I compared prices and ordered
Dear Sir/madam, I just wanted to thank you for the great service that I have received from your company. I am stoked. My washing machine died last Friday morning. With 2 young children this was a catastrophe. I was recommended your company by a friend. I compared prices and ordered my machine in 1 hour. I did not have time to hit the road. I had to call your company with a question and they were very friendly and helpful. Then to my absolute shock I received a phone call at 7.30 on Monday morning (this morning) to tell me my washing machine would be delivered and installed by 9am. AND IT WAS!!! Honestly I was skeptical but I was pleasantly surprised. I will definately order my next appliance from you guys. Thank you and regards. Leisa, Woolooware, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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