The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
On time and drivers friendly
I was happy
with the service I received; Delivery was on time and drivers friendly. Alex, Kelvin Grove, QLD
Fast, efficient, friendly service from go to whoa
Fast, efficient, friendly service from go to whoa. Will be recommending Appliances Online to family & friends as the best way to shop. Best thing was I didn't have to leave home to purchase a new fridge. Most impressed with the free delivery, installation and removal of the old fridge and no packaging left behind for me to dispose of. Delivery men polite & friendly and did a great job of removing the old large fridge through confined spaces. Lynette, Kanwal, NSW
I've been completly satisfied...Thank you
To Appliances on Line.....concerning the Whirlpool refrigerator I bought through you late last year.
It is hard to put into words how happy I am that I chose the side by side 640 litre.
It's the first time ever in my 61 years of marriage that I've been completly satisfied...Thank you very much...As well the Whirlpool washing machine you delivered a few weeks later is perfect [so far] too......Many thanks to you all. Colleen, Charlestown, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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