The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Amazed at such excellent service
We ordered a Bosch dishwasher from Appliances Online yesterday morning, and were asked when we would like delivery to take place, so we said today. The very next email through told us the drivers start at 4.30 am, and they would call before 10 am. At 7 am today we received a call from a driver, who informed us they would be at our place at 8am, and they arrived on that exact time, brought the dishwasher up the stairs, removed the old one, and were finished in minutes. We are at Taree, which is approximately 260ks away, and received our dishwasher the very next day, and with nil delivery charge. I have mentioned this to several people today, and they are all amazed at such excellent service. This should make the H***** N*****s and B*** L**s look closely at better service and nil delivery fees. We will buy from Appliances Online again. Gary, Taree, NSW
The service was great
I ordered a Fisher & Paykel washing machine on Wednesday and recived it on the Friday from Sydney. The service was great as I was kept informed with what was happening with the goods and the staff were very friendly. I would highly recomend Appliances Online to anyone in the future. Shayne, Lavington, NSW
"Buying online" a very worthwhile experience
Hi I just wanted to sayThanks for getting my Mums fridge sorted out so quickly...When something is done well I like to let someone know . The fellow who delivered it Michael... was fantastic to deal with and made "buying online" a very worthwhile experience. Cheers for now......and regards Paul, Bardon, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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